Terms and Conditions
The use and access of this site apply without exception to all users and are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this website (cleaningmaid.net).
RIGHT OF REFUSAL
Cleaning Maid 4 You reserves the right to refuse service to anyone for any reason. These reasons include but are not limited to: not being able to gain entry to a home, no power, no electricity, no air conditioning or heating, frequent cancellations or schedule changes, improper or dishonest booking(s), project out of scope of the original booking, not listing all the bedrooms or bathrooms (even if we’re not cleaning them), being rude to team members, poaching or attempting to poach team members away from Cleaning Maid 4 You (at any price), and/or incorrect or non-functioning billing information.
If it is necessary to cancel, rescheduled, or skip your scheduled service, Cleaning Maid 4 You merely require a 24 Hour notice. If Cleaning Maid 4 You receive less than a 24-hour notice, a $50 cancelation fee will apply. If we arrived at the scheduled service and cannot access your home a $100 no-show fee will apply. All the fees are per scheduled housekeeper.
All future services will remain unchanged.
Schedule or service changes may not be made through service providers. Please contact our office directly for schedule changes.
Termination of regularly scheduled services must be in writing.
We accept Amex, MasterCard, and Visa. No cash or checks will be accepted.
Full payment is due on the day of your service.
A credit card number must be kept on file with our office. Your account will be charged the balance due, plus any fees, on the day of your service unless you have notified our Cleaning Maid 4 You office in writing that an alternate form of payment will be provided at the time of service.
A $25 fee will be charged for cancellations made within 24 hrs of cleaning services.
PROPERTY DAMAGE AND ACCIDENT POLICY
We treat your home with great care, but some accidents due occur; therefore we ask that if you have any irreplaceable, collectible, antiques, or expensive objects, we ask that those items be properly secured or put away to avoid accidents or loss of those items.
Cleaning Maid 4 You is not responsible for damage due to faulty installation, light fixtures, ceiling fans, pictures, or improperly secured items. Please inform us of any items in your home that require this type of attention.
Team members are required to notify the client of any accidental damage that occurs during each job. In the event the client notices any other loss/damage we are not aware of in the house, as a result of your cleaning service, the client must notify Cleaning Maid 4 You of any incident within (24) hours after service to be considered for reimbursement. Cleaning Maid 4 You reserves the right to deny and provide reimbursement if the above conditions are not met satisfactorily.
Since cleaning is a very personalized and subjective service, we cannot offer refunds to customers. However, Cleaning Maid 4 You backs all of its work with a 100% Satisfaction Guarantee. If you are not completely satisfied with the work we have performed, please call our office within (24) hours of the cleaning. We will be happy to re-clean whatever area is in question, for free, until you are completely satisfied.
24-HOUR CLEANING GUARANTEE
Cleaning Maid 4 You will happily re-clean any area that you are not satisfied with. Just let us know of any issues or concerns within 24 hours of your service and we will do our best to make it right. Our guarantee is part of our commitment to our customers. We want our customers to be satisfied with the work we perform, and we welcome feedback and comments to help us increase customer satisfaction.
Recurring services are scheduled according to our priorities discussed when defining your service. One-Time Services are scheduled as standard blocks of time. Every effort will be made to complete your service within the time allocated. Please note that it will take a few services to confirm your ongoing maintenance needs. We ask for your patience while we learn how to best clean your home and assure you that we will move from deep service into maintenance service as quickly as possible.
We strive to have the same staff members clean your home regularly, however, this is not guaranteed. Due to vacation, illness, or departure from the company, Cleaning Maid 4 You may occasionally provide a replacement service team member.
If due to the unique nature of your home, your service team member is unable to complete your service within the amount of time requested, we may call you to ask for authorization to spend more time to service your home. We will inform you of additional costs accordingly before a team member proceeds with the work.
To ensure quality service for all valued clients, Cleaning Maid 4 You cannot specify exact arrival times. Arrival windows allow our service TEAM MEMBERS to handle all the variables of each day and each home without affecting the promises we make to you.
Service team members will arrive within the following timeframes:
Mornings are 9am-10am and afternoon appointments are 1pm-3pm
If you reside in a condominium or apartment building, please note that the clock will begin from the point we arrive at the front desk.
IN-HOME TIME (LABOR HOURS)
Generally, our service team members work in teams of one or two. Please note that, when more than one person is assigned, the quoted time required to complete the job, which was given in labor hours, is reduced. For example, if you were scheduled for a six labor-hour service and two service team members are assigned, the total in-home service time is three hours.
If your scheduled service falls on a holiday that Cleaning Maid 4 You observes, we will contact you to reschedule your service.
Since service is a very personalized and subjective service, we need your feedback to help us provide our services. Please take a moment to email us at firstname.lastname@example.org We value your opinion and your feedback is essential for us to serve you better.
Cleaning Maid 4 You never requires you to tip, but it is a powerful way to say thanks to your service team member. Even a personal note from you expressing your appreciation for their service can mean a great deal.
Our liability limits are set at a maximum of .65¢ per pound on the day on which the breakage/loss occurred. Notification must be made within 24 hours of service. Key replacement/locksmith fees are paid only if keys are lost or miscoded. There is a $100 per location liability limit for key replacement and/or locksmith services.
Cleaning Maid 4 You use high-quality, tested, and service supplies, including a professional-strength vacuum cleaner with an extra-strong filter, to clean your home. However, if you own special products that you would like to have used on particular surfaces, we are happy to accommodate your request. Please contact our office to discuss this before your service so we may provide instructions to our team members.
NON-SOLICITATION REFERRAL FEE
This non-solicitation agreement is entered into by and between Cleaning Maid 4 You and the customer, as a condition for using our professional cleaning services. I understand that Cleaning Maid 4 You have invested considerable time, money, training, and development of their team members and that under no circumstance will I knowingly engage in a direct, or indirect working relationship with any team member of Cleaning Maid 4 You.
The customer understands and agrees to pay Cleaning Maid 4 You a training and service referral fee of 2,500.00 dollars if any breach of this non-solicitation agreement is achieved, and the customer hires our team member within a year following the employee’s last day with Cleaning Maid 4 You.
Additionally, the team member also has a legally binding Non-Compete & Non-Interference Agreement with Cleaning Maid 4 You that extends the arrangement to one year following the last day of employment with Cleaning Maid 4 You.
Your security is a priority at Cleaningmaid.net To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) before being sent over the Internet to our system. To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users. If your browser doesn’t accept the SSL technology, transactions will not be permitted.
To confirm that your connection is secure, look for the letters “HTTPS” (rather than “HTTP”) located in the URL address window at the top of your browser to indicate that you are using a secure browser.
Opt-In: Submitting a booking request and/or calling Cleaning Maid 4 You to request an estimate are treated as an opt-in to receive service-related follow-up and information from Maid Svc.
If you supply us with your email address you will receive communications related to Cleaning Maid 4 You-related services and product offerings.
If you supply us with your postal address you may receive periodic mailings from us with information on promotions, services, or upcoming events.
If you supply us with your telephone number, you may receive telephone contact from us with information regarding requested services.
If you supply us with your mobile telephone number, you will receive texts from us once you have become a Cleaning Maid 4 Your customer
Opt-Out: How do you opt out of receiving future communications?
If you do not want to receive e-mail from us in the future, please let us know by contacting our Cleaning Maid 4 You office or by sending us an e-mail at email@example.com You may also unsubscribe to future emails by clicking on the unsubscribe link contained within e-mails you receive.
If you do not wish to receive postal mailings or phone calls, please let us know by contacting our Cleaning Maid 4 You office or by sending us an e-mail at firstname.lastname@example.org
If you do not wish to receive texts from us, you can simply reply to the text you received with the word Stop at any time. If you wish to resume receiving texts after opting out simply reply with the word Start to any text that you received from us.
TERMS AND TERMINATION
These terms and conditions apply to you upon your accessing the site and/or completing the information request. These terms and conditions, or any part of them, may be terminated by Cleaning Maid 4 You without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Governing Law, shall survive any termination.
The entire content included in this site, including but not limited to text, graphics, or code is copyrighted as a collective work under the United States and other copyright laws and is the property of Cleaning Maid 4 You.
The collective work includes works that are licensed to Cleaning Maid 4 You. Copyright 2022, Cleaning Maid 4 You, all rights reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Cleaning Maid 4 You or purchasing Cleaning Maid 4 You products and/or services. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your non-commercial use, or to place an order with Cleaning Maid 4 You or to purchase Cleaning Maid 4 You products or services. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited unless authorized by Cleaning Maid 4 You. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Any trademarks, service marks, and trade names of Cleaning Maid 4 You used on the site are trademarks or registered trademarks of Cleaning Maid 4 You.
LIMITATION OF LIABILITY
Cleaning Maid 4 You shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Cleaning Maid 4 You have been advised of the possibility of such damages. Cleaning Maid 4 You’s maximum liability is limited to the amount paid for the product or service.
Cleaning Maid 4 You has made every effort to ensure service information before a scheduled appointment. If a Cleaning Maid 4 You service is mistakenly listed at an incorrect price Cleaning Maid 4 You reserves the right to refuse or cancel any orders placed for services and/or products listed at the incorrect price. Cleaning Maid 4 You reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is canceled, Cleaning Maid 4 You issue a credit to your credit card account in the amount of the incorrect price.
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Cleaning Maid 4 You products or services) shall be in the state or federal courts located in Miami Dade County, Florida. Any cause of action or claim you may have concerning the site (including but not limited to the purchase of Cleaning Maid 4 You products or services) must be commenced within one (1) year after the claim or cause of action arises.
Cleaning Maid 4 Your failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Cleaning Maid 4 You may assign its rights and duties under this Agreement to any party at any time without notice to you.
Cleaning Maid 4 You may deliver notice to you using e-mail and/or text message, a general notice on the site, or by another reliable method to the address you have provided to Cleaning Maid 4 You and/or affiliates.
USE OF THIS SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Cleaning Maid 4 You or another team member, employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
You agree to indemnify, defend, and hold harmless Cleaning Maid 4 You, its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Cleaning Maid 4 You may link to sites operated by third parties. However, even if the third party is affiliated with Cleaning Maid 4 You, Cleaning Maid 4 You has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Cleaning Maid 4 You. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Cleaning Maid 4 You seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its site, but for sites, it links to as well (including if a specific link does not work).
IN-HOME TIME (Cleaning Hours)
Generally, our team members work in teams of one or two. Please note, when more than one team member is assigned, the quoted time required to complete the job, which was given in cleaning hours, is reduced. For example, if you were scheduled for a six-hour cleaning service and two team members are assigned, the total in-home cleaning time is three hours, however, you will be charged the same six hours.
OTHER TERMS AND CONDITIONS
All other terms and conditions of the Agreement shall remain in full force and effect. Nothing contained herein shall be construed as amending or modifying the Terms of Service.